Frequently Asked Questions
Everything you need to know about your Trish McEvoy experience.
How can I track my order?
Once your order has shipped, you will receive a confirmation email containing a tracking number. You can use this number on the carrier's website to monitor your delivery status.
What is your return policy?
We accept returns of unused or gently used products purchased directly from our website within 30 days of the delivery date. Please note that original shipping fees are non-refundable.
Are Trish McEvoy products cruelty-free?
Trish McEvoy is dedicated to maintaining the highest quality standards. We do not conduct animal testing on our finished products or ingredients, nor do we ask others to do so on our behalf.
Do you offer international shipping?
Currently, we ship to addresses within the United States and select international territories. Please visit our Shipping page for a full list of available destinations and estimated transit times.
How do I determine my correct foundation shade?
We recommend using our online Shade Finder tool or scheduling a virtual consultation with one of our beauty specialists to find your perfect match.
What payment methods do you accept?
We accept all major credit cards, including Visa, Mastercard, American Express, and Discover, as well as digital payment options like PayPal and Apple Pay.